This CRM system doesn’t just win because it’s 100% free for an unlimited number of users and an unlimited number of contacts, forever, it’s also very very good.
Yes it’s a trojan horse for Hubspot’s marketing automation software (and marketing automation isn’t recommended for agencies who are looking to engage with a relatively low number of high value clients), but the CRM can be used completely independently, and Hubspot haven’t scrimped on the development of this tool.
One of our favourite features is that if you add a contact with an email address, Hubspot will auto-complete the company details based on their database of 2 million + companies. A brilliant time saver.
Aside from that, the intro tutorial video is the best we’ve experienced, the reports and analytics are simple, and they’ve copied Pipedrive’s popular visual drag-and-drop pipeline management dashboard.
Most importantly, it’s easy to use and can be quickly customised.